Work type: Permanent - Full Time
Location: VIC
- Permanent - Full time position – Dandenong South, VIC
- Great team environment
- A leader in sustainability and renewable resources
Who we are
When you start to think of waste as a resource, it opens up a world of possibilities. Cleanaway is the largest waste management company in Australia providing sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies.
Your new role
We have an exciting opportunity for a Customer Service Officer to join a high performing team in Dandenong South, VIC. Reporting to the Customer Service Supervisor you will be responsible for the day to day interaction with our valued customers including;
- Proactively handle internal and external customer queries via phone, web, email
- Manage customer complaints to resolution, following set procedures
- Maintain our CRM Database of customer information
- Work with our customers to help make a sustainable future possible
Your skills and experience
- Previous experience in a customer facing role or office environment
- Excellent telephone etiquette with the ability to remain calm under pressure
- Previous experience in data entry, customer maintenance
- Excellent communication and time management skills
- Previous experience using CRM tools e.g. SalesForce would be highly regarded
What we offer
- Competitive Salary Package
- Learning and development opportunities
- Scope for growth within the business
- Support from a strong network of business partners
- Employee share program
- Great staff benefits program including novated car leasing and salary sacrificing on work-related purchases, discounts on private health insurance and more
How to apply
Cleanaway is an employer of equal opportunity and encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply. If this sounds like the opportunity you’ve been waiting for, please forward your resume and cover letter by clicking Apply.
https://www.cleanaway.com.au/
Advertised: 24 Aug 2023 AUS Eastern Standard Time
Applications close: 22 Sep 2023 AUS Eastern Standard Time
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